# Oscar Health - Mobile App & UX UI Design

URL: https://rondesignlab.com/cases/oscar-health-mobile-app-ux-ui-design

> Oscar Health revolutionizes healthcare with a user-friendly app, blending advanced technology and personalized care for seamless insurance management.

## Oscar Health - Mobile App & UX UI Design

![Digital Healthcare | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1754662850/oscar_health_about_screen_7e260cc37d.jpg)
*Digital Healthcare | UX & UI Design*

![Healthcare Digital Transformation | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1754663027/oscar_health_digital_healthcare_a189a4ee20.jpg)
*Healthcare Digital Transformation | UX & UI Design*

Logotype

## Logo Creation

**Every** curve, color, and element in Oscar Health - Mobile App project was crafted to **resonate with users**, ensuring that the logo becomes not just a visual identifier but a seamless extension of the **brand's essence**. 

We envisioned a design that transcends the complexity often associated with healthcare, offering a welcoming visual identity that users can connect with effortlessly. The logo, like our services, is an invitation to simplicity and clarity, fostering a sense of ease and comfort.

![](https://res.cloudinary.com/ducxztw9n/image/upload/v1754663358/oscar_health_logo_creation_87f1468404.jpg)

![Digital Transformation Healthcare | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500151/mobile_interface_screenshot_0fdae73a00.webp)
*Digital Transformation Healthcare | UX & UI Design*

![Digital Healthcare Solutions | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500161/screenshot_interface_iphone_12cbdc493f.webp)
*Digital Healthcare Solutions | UX & UI Design*

Research

## Fundamental research

The fundamental research for the platform and its competitors involved a **comprehensive review of existing literature** and an **in-depth analysis of similar systems in the market**. Our commitment to excellence extended beyond theoretical research. We sought to learn from the experiences and feedback of existing systems. 

By understanding user interactions, pain points, and success stories, **we gained invaluable insights** that shaped the very fabric of the Oscar Health platform. Real-world lessons were incorporated into our design and functionality to ensure a user-centric approach.

![Digitization Of Healthcare | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500149/fortinet_cybersecurity_certification_e6e49182a1.webp)
*Digitization Of Healthcare | UX & UI Design*

## Research-based functionality

### Claim submission

Oscar Health - Mobile App example simplifies the financial claim process by facilitating the initiation of a new claim submission. Upload relevant documents, such as bills and receipts, seamlessly through the intuitive interface. Oscar Health's claim process ensures transparency and efficiency for a hassle-free experience.

### Real-time confirmation

You can easily track the progress of your claim in real-time and receive instant confirmation upon successful submission. Whether you're curious about covered services, want to explore your policy details, or need insights into preventive care, it's all available at your fingertips.

![Healthcare CRM Software Development Services | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500160/app_screenshot_smartphone_b72267ff42.webp)
*Healthcare CRM Software Development Services | UX & UI Design*

Website

## Optimized digital experience

For the Oscar Health - Mobile App ui / ux, we redesigned the platform to support easier access to care and claims through consistent UI patterns and clear information hierarchy.

The UX strategy focused on guiding users through coverage options and services with minimal cognitive load. We applied responsive layouts and **scalable graphic design systems** to ensure mobile-first compatibility and accessibility. As a result, bounce rates dropped by 22%, and task completion time decreased by 31%.

![Medical Web Design | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500155/person_holding_smartphone_screen_8274c02238.webp)
*Medical Web Design | UX & UI Design*

Mobile app

## Mobile design

We prioritized responsive design for optimal display on various devices, maintained core functionalities while ensuring high performance, conducted extensive testing and debugging, ensured seamless integration mobile app with the main platform.

## Key Features

### Simplified Coverage Navigation

Oscar Health simplifies the complex world of health insurance, making it easy for individuals and families to navigate.

### Real-Time Upload Confirmation

Receive instant confirmation upon successful document upload. This confirmation ensures that your submission has been received and is in the process of being reviewed, eliminating uncertainty from the claims experience.

### Advisor Support Chat

Oscar Health understands the importance of having a trusted advisor by your side. Whether you have questions about coverage options or need assistance with claims, our broker chat ensures you have access to expert advice whenever you need it.

![Digital Healthcare Industry | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1754663882/oscar_health_mobile_app_1d5d037967.jpg)
*Digital Healthcare Industry | UX & UI Design*

![Digital Solutions For Healthcare | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500151/healthcare_professional_using_app_iphone_ac03ec4b9c.webp)
*Digital Solutions For Healthcare | UX & UI Design*

### Related work in progress

- [Oscar Health – Healthcare Insurance Tracking Mobile App & UX UI Design](/blog/work-in-progress/oscar-health-healthcare-insurance-tracking-mobile-app-and-ux-ui-design)

UI Design

## Design & Test

We created a simple and intuitive user interface tailored for touchscreen and mobile devices, focusing on user-friendly navigation and trend design. Oscar Health platform allows you to easily upload and track your bills, ensuring a smooth reimbursement experience.

## Key Insight

### Data transparency

The transparency in data usage has been a key factor in reassuring users, Oscar Health provides plan summaries and documents that outline the coverage details, including what the plan covers and the costs associated with different services.

![](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500159/ui_screenshot_iphone_d7e423b437.webp)

![Healthcare Software Development | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500149/healthcare_interface_screenshot_cce6f1bfa3.webp)
*Healthcare Software Development | UX & UI Design*

![Health Software | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500155/oscar_health_mobile_interface_1177b6915f.webp)
*Health Software | UX & UI Design*

Visual Identity

## Branding design

We are creating the product's branding through market research, defining a unique strategy, designing the logo, brand identity, print materials and product aesthetics. We have design the brand identity that becomes an emblem of trust, innovation, and care. Every element is purposefully chosen, reflecting the essence of our commitment to providing a revolutionary healthcare platform.

### Key Principle

We have created the visual brand identity that incorporate elements that symbolize security, trust, and biometric technology.

![](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500159/1d_barcode_oscar_health_mobile_app_298460bc0e.webp)

![Medical Product Design | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500156/oscar_health_tablet_screenshot_81691349f8.webp)
*Medical Product Design | UX & UI Design*

![Digital Transformation For Healthcare | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1752500156/screen_person_coffee_cup_89d10333fe.webp)
*Digital Transformation For Healthcare | UX & UI Design*

Final outcome

## Result

In the end, we witnessed the full realization of our team's efforts and the comprehensive outcomes of our work.

The team's efforts culminated in the successful development of a highly responsive and user-centric mobile version of the Oscar Health, offering seamless navigation, optimal performance, and compatibility with various devices, ultimately enhancing the user experience and enabling efficient access to insurance functionalities on the go.

> The Oscar Health UX/UI solution met our goals by making insurance easier to understand. Overall, engagement and retention metrics show positive growth since launch.
>
> — Daniel Foster, CIO at Oscar Health

![Healthcare Digital Transformation Consulting | UX & UI Design](https://res.cloudinary.com/ducxztw9n/image/upload/v1754688046/oscar_health_result_screen_3f8063b9cf.jpg)
*Healthcare Digital Transformation Consulting | UX & UI Design*