Sugar CRM - SaaS UX UI Design

Creating a strong brand identity for SugarCRM

Hero image of Sugar customer relationship management system design

About SugarCRM

SugarCRM is a company that provides customer relationship management (CRM) software solutions. The company's CRM software includes features for sales automation, marketing automation, customer support, and analytics.

  • Industry

    CRM Management


  • Location

    New York, USA


  • Year

    2023


Primary Goal

Our primary goal was to create a Sugar CRM system that offers an exceptional user experience. We wanted the design to be intuitive, user-friendly, and visually appealing.

The company is known for its CRM platform that helps businesses manage customer relationships, streamline sales processes, and improve overall customer engagement.

Primary goal of Sugar customer relationship management UX designUser-friendly CRM UX design for Sugar customer relationship management systemSugar CRM UX design with enhanced user experience for businesses

Typography & Colors

Typography and color scheme in Sugar CRM UX design

Key Mission

Our key mission was to design a clean, recognizable logo that reflects the essence of CRM, incorporating elements that convey connectivity, growth, or efficiency.

Key mission of Sugar CRM logo design reflecting connectivity and efficiency

Key Task

Our key task was to create an interface that seamlessly blends user-friendliness with visual appeal, harmoniously reflecting the essence of the brand.

Key task of creating a user-friendly and visually appealing CRM UX design

Mobile App

As part of our initiative, we extended our focus to crafting a mobile app, aligning with our commitment to delivering an intuitive and visually captivating platform.

We began by understanding the unique needs of mobile users. Recognizing the dynamic nature of on-the-go interactions, our design prioritized simplicity, ensuring that users could effortlessly navigate the app and access critical CRM functionalities with minimal effort.

Sugar CRM mobile app with a focus on intuitive design for easy navigationMobile app UX design for Sugar customer relationship management system

Brand Identity

Creating a brand identity for Sugar CRM involves extending the visual elements across various mediums, including billboards, stationery, and even merchandise like t-shirts.

For billboards, we recognized the need for instant recognition and impact. The Sugar CRM logo took center stage. The billboard design employed a clean layout, ensuring readability from a distance, and vibrant colors to capture attention. Key messages about the platform’s benefits were strategically integrated, fostering curiosity and interest.

Bringing the brand to life on t-shirts involved a creative approach. We explored designs that incorporated elements of the Sugar CRM logo while adding a touch of playfulness. Wearers became brand ambassadors, embodying the spirit of Sugar CRM in a casual and engaging manner.

Sugar customer relationship management branding on billboardsSugar CRM branding extended to merchandise like t-shirts

Sugar CRM app

Welcome to the future of seamless customer relationship management-introducing the Sugar CRM Mobile App. This powerful application is designed to bring the full spectrum of CRM functionality to your fingertips, empowering you to stay connected, productive, and in control, no matter where your business takes you.

With the Sugar CRM Mobile App, we’ve redefined the way you engage with your customers, manage leads, and drive opportunities. Experience a new level of flexibility and accessibility as you navigate your CRM tasks with ease, unlocking the true potential of a mobile-centric CRM solution.

Experience a user-friendly interface designed for efficiency and ease of use. Navigate seamlessly through your CRM data with intuitive controls and clear visual cues. Stay on top of your business with real-time updates on leads, opportunities, and customer interactions.

User-friendly Sugar CRM mobile app for seamless customer relationship management

We have created the Sugar CRM signboard. This signboard becomes a powerful ambassador, inviting businesses to explore the realm of seamless customer relationship management.

Signboard showcasing Sugar customer relationship management system

Users have the flexibility to customize their dashboards, widgets and modules can be arranged, added, or removed based on individual preferences, providing a personalized workspace.

Customizable CRM dashboard in Sugar customer relationship management system

We have created the product’s branding through market research, defining a unique strategy, designing the logo and other brand identity product aesthetics.

Market research and branding strategy for Sugar CRM systemLogo design and branding aesthetics for Sugar customer relationship management

Result

From competitor analysis to the tangible outcome you see today. Our journey in designing Sugar CRM has been a transformative one.

Our project showcases a special and captivating brand image designed carefully to meet its goals. The team’s strong dedication is evident in creating a super easy-to-use interface.

Thanks for watching, Rondesignlab team.

Final result of Sugar customer relationship management UX design project

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