Oscar Health - Mobile App & UX UI Design
We need a platform that manages user flows, ensures fast document uploads with real-time feedback, and offers easy access to advisor support.
Daniel Foster
CIO at Oscar Health
About the project
Oscar Health is a revolutionary health insurance system that puts your well-being at the forefront. With a seamless blend personalized care, Oscar Health transforms your experience.
Project
Oscar Health
Category
Biometric Identity
Location
New York, USA
Date
2023
Oscar Health stands as a transformative force in the realm of health insurance, prioritizing your well-being through an innovative fusion of advanced technology and personalized care. Experience a new era in healthcare, where simplicity, transparency, and support converge to redefine your journey towards a healthier life.
Digital Healthcare | UX & UI Design
Healthcare Digital Transformation | UX & UI Design
Logotype
Logo Creation
Every curve, color, and element in Oscar Health - Mobile App project was crafted to resonate with users, ensuring that the logo becomes not just a visual identifier but a seamless extension of the brand's essence.

We envisioned a design that transcends the complexity often associated with healthcare, offering a welcoming visual identity that users can connect with effortlessly. The logo, like our services, is an invitation to simplicity and clarity, fostering a sense of ease and comfort.
Digital Transformation Healthcare | UX & UI Design
Digital Healthcare Solutions | UX & UI Design
Research
Fundamental research
The fundamental research for the platform and its competitors involved a comprehensive review of existing literature and an in-depth analysis of similar systems in the market. Our commitment to excellence extended beyond theoretical research. We sought to learn from the experiences and feedback of existing systems.
By understanding user interactions, pain points, and success stories, we gained invaluable insights that shaped the very fabric of the Oscar Health platform. Real-world lessons were incorporated into our design and functionality to ensure a user-centric approach.
Digitization Of Healthcare | UX & UI Design
Research-based functionality
Claim submission
Oscar Health - Mobile App example simplifies the financial claim process by facilitating the initiation of a new claim submission. Upload relevant documents, such as bills and receipts, seamlessly through the intuitive interface. Oscar Health's claim process ensures transparency and efficiency for a hassle-free experience.
Real-time confirmation
You can easily track the progress of your claim in real-time and receive instant confirmation upon successful submission. Whether you're curious about covered services, want to explore your policy details, or need insights into preventive care, it's all available at your fingertips.
Healthcare CRM Software Development Services | UX & UI Design
Website
Optimized digital experience
For the Oscar Health - Mobile App ui / ux, we redesigned the platform to support easier access to care and claims through consistent UI patterns and clear information hierarchy.
The UX strategy focused on guiding users through coverage options and services with minimal cognitive load. We applied responsive layouts and scalable graphic design systems to ensure mobile-first compatibility and accessibility. As a result, bounce rates dropped by 22%, and task completion time decreased by 31%.
Medical Web Design | UX & UI Design
Mobile app
Mobile design
We prioritized responsive design for optimal display on various devices, maintained core functionalities while ensuring high performance, conducted extensive testing and debugging, ensured seamless integration mobile app with the main platform.
Key Features
Simplified Coverage Navigation
Oscar Health simplifies the complex world of health insurance, making it easy for individuals and families to navigate.
Real-Time Upload Confirmation
Receive instant confirmation upon successful document upload. This confirmation ensures that your submission has been received and is in the process of being reviewed, eliminating uncertainty from the claims experience.
Advisor Support Chat
Oscar Health understands the importance of having a trusted advisor by your side. Whether you have questions about coverage options or need assistance with claims, our broker chat ensures you have access to expert advice whenever you need it.
Digital Healthcare Industry | UX & UI Design
Digital Solutions For Healthcare | UX & UI Design
UI Design
Design & Test
We created a simple and intuitive user interface tailored for touchscreen and mobile devices, focusing on user-friendly navigation and trend design. Oscar Health platform allows you to easily upload and track your bills, ensuring a smooth reimbursement experience.
Key Insight
Data transparency
The transparency in data usage has been a key factor in reassuring users, Oscar Health provides plan summaries and documents that outline the coverage details, including what the plan covers and the costs associated with different services.
Healthcare Software Development | UX & UI Design
Health Software | UX & UI Design
Visual Identity
Branding design
We are creating the product's branding through market research, defining a unique strategy, designing the logo, brand identity, print materials and product aesthetics. We have design the brand identity that becomes an emblem of trust, innovation, and care. Every element is purposefully chosen, reflecting the essence of our commitment to providing a revolutionary healthcare platform.
Key Principle
We have created the visual brand identity that incorporate elements that symbolize security, trust, and biometric technology.
Medical Product Design | UX & UI Design
Digital Transformation For Healthcare | UX & UI Design
Final outcome
Result
In the end, we witnessed the full realization of our team's efforts and the comprehensive outcomes of our work.
The team's efforts culminated in the successful development of a highly responsive and user-centric mobile version of the Oscar Health, offering seamless navigation, optimal performance, and compatibility with various devices, ultimately enhancing the user experience and enabling efficient access to insurance functionalities on the go.
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The Oscar Health UX/UI solution met our goals by making insurance easier to understand. Overall, engagement and retention metrics show positive growth since launch.
Daniel Foster
CIO at Oscar Health
Healthcare Digital Transformation Consulting | UX & UI Design
Shall we chat?
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