Oscar Health - Mobile App & UX UI Design

“

We need a platform that manages user flows, ensures fast document uploads with real-time feedback, and offers easy access to advisor support.

Daniel Foster, CIO at Oscar Health

Daniel Foster

CIO at Oscar Health

Oscar Health - Mobile App & UX UI Design

About the project

Oscar Health is a revolutionary health insurance system that puts your well-being at the forefront. With a seamless blend personalized care, Oscar Health transforms your experience.

  • Project

    Oscar Health


  • Category

    Biometric Identity


  • Location

    New York, USA


  • Date

    2023


Oscar Health stands as a transformative force in the realm of health insurance, prioritizing your well-being through an innovative fusion of advanced technology and personalized care. Experience a new era in healthcare, where simplicity, transparency, and support converge to redefine your journey towards a healthier life.

  • Digital Healthcare | UX & UI Design

    Digital Healthcare | UX & UI Design

  • Healthcare Digital Transformation | UX & UI Design

    Healthcare Digital Transformation | UX & UI Design

Logotype

Logo Creation

  • Every curve, color, and element in Oscar Health - Mobile App project was crafted to resonate with users, ensuring that the logo becomes not just a visual identifier but a seamless extension of the brand's essence.


    We envisioned a design that transcends the complexity often associated with healthcare, offering a welcoming visual identity that users can connect with effortlessly. The logo, like our services, is an invitation to simplicity and clarity, fostering a sense of ease and comfort.

  • Oscar Health - Mobile App & UX UI Design
  • Digital Transformation Healthcare | UX & UI Design

    Digital Transformation Healthcare | UX & UI Design

  • Digital Healthcare Solutions | UX & UI Design

    Digital Healthcare Solutions | UX & UI Design

Research

Fundamental research

  • The fundamental research for the platform and its competitors involved a comprehensive review of existing literature and an in-depth analysis of similar systems in the market. Our commitment to excellence extended beyond theoretical research. We sought to learn from the experiences and feedback of existing systems.

    By understanding user interactions, pain points, and success stories, we gained invaluable insights that shaped the very fabric of the Oscar Health platform. Real-world lessons were incorporated into our design and functionality to ensure a user-centric approach.

  • Digitization Of Healthcare | UX & UI Design

    Digitization Of Healthcare | UX & UI Design

Research-based functionality

    • Claim submission

      Oscar Health - Mobile App example simplifies the financial claim process by facilitating the initiation of a new claim submission. Upload relevant documents, such as bills and receipts, seamlessly through the intuitive interface. Oscar Health's claim process ensures transparency and efficiency for a hassle-free experience.

    • Real-time confirmation

      You can easily track the progress of your claim in real-time and receive instant confirmation upon successful submission. Whether you're curious about covered services, want to explore your policy details, or need insights into preventive care, it's all available at your fingertips.

    • Healthcare CRM Software Development Services | UX & UI Design

      Healthcare CRM Software Development Services | UX & UI Design

    Website

    Optimized digital experience

    • For the Oscar Health - Mobile App ui / ux, we redesigned the platform to support easier access to care and claims through consistent UI patterns and clear information hierarchy.

      The UX strategy focused on guiding users through coverage options and services with minimal cognitive load. We applied responsive layouts and scalable graphic design systems to ensure mobile-first compatibility and accessibility. As a result, bounce rates dropped by 22%, and task completion time decreased by 31%.

    • Medical Web Design | UX & UI Design

      Medical Web Design | UX & UI Design

    Mobile app

    Mobile design

    • We prioritized responsive design for optimal display on various devices, maintained core functionalities while ensuring high performance, conducted extensive testing and debugging, ensured seamless integration mobile app with the main platform.

    Key Features

      • Simplified Coverage Navigation

        Oscar Health simplifies the complex world of health insurance, making it easy for individuals and families to navigate.

      • Real-Time Upload Confirmation

        Receive instant confirmation upon successful document upload. This confirmation ensures that your submission has been received and is in the process of being reviewed, eliminating uncertainty from the claims experience.

      • Advisor Support Chat

        Oscar Health understands the importance of having a trusted advisor by your side. Whether you have questions about coverage options or need assistance with claims, our broker chat ensures you have access to expert advice whenever you need it.

      • Digital Healthcare Industry | UX & UI Design

        Digital Healthcare Industry | UX & UI Design

      • Digital Solutions For Healthcare | UX & UI Design

        Digital Solutions For Healthcare | UX & UI Design

      UI Design

      Design & Test

      • We created a simple and intuitive user interface tailored for touchscreen and mobile devices, focusing on user-friendly navigation and trend design. Oscar Health platform allows you to easily upload and track your bills, ensuring a smooth reimbursement experience.

      Key Insight

        • Data transparency

          The transparency in data usage has been a key factor in reassuring users, Oscar Health provides plan summaries and documents that outline the coverage details, including what the plan covers and the costs associated with different services.

        • Oscar Health - Mobile App & UX UI Design
        • Healthcare Software Development | UX & UI Design

          Healthcare Software Development | UX & UI Design

        • Health Software | UX & UI Design

          Health Software | UX & UI Design

        Visual Identity

        Branding design

        • We are creating the product's branding through market research, defining a unique strategy, designing the logo, brand identity, print materials and product aesthetics. We have design the brand identity that becomes an emblem of trust, innovation, and care. Every element is purposefully chosen, reflecting the essence of our commitment to providing a revolutionary healthcare platform.

        • Key Principle

          We have created the visual brand identity that incorporate elements that symbolize security, trust, and biometric technology.

        • Oscar Health - Mobile App & UX UI Design
        • Medical Product Design | UX & UI Design

          Medical Product Design | UX & UI Design

        • Digital Transformation For Healthcare | UX & UI Design

          Digital Transformation For Healthcare | UX & UI Design

        Final outcome

        Result

        • In the end, we witnessed the full realization of our team's efforts and the comprehensive outcomes of our work.

          The team's efforts culminated in the successful development of a highly responsive and user-centric mobile version of the Oscar Health, offering seamless navigation, optimal performance, and compatibility with various devices, ultimately enhancing the user experience and enabling efficient access to insurance functionalities on the go.

        • “

          The Oscar Health UX/UI solution met our goals by making insurance easier to understand. Overall, engagement and retention metrics show positive growth since launch.

          Daniel Foster, CIO at Oscar Health

          Daniel Foster

          CIO at Oscar Health

        • Healthcare Digital Transformation Consulting | UX & UI Design

          Healthcare Digital Transformation Consulting | UX & UI Design

        Shall we chat?

        [email protected]

        Let’s

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        talk

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