Stratus CRM - SaaS & UX UI Design

Our customization features require technical expertise. We need a user-friendly solution to simplify the process for non-technical users.

Harrison S., CIO, Stratus CRM
Harrison S.

CIO, Stratus CRM

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64% productivity lift in 7 sprints. See how Stratus CRM rebuilt customer interactions:

  • Buyer signal. Users struggled with complex data layouts and confusing navigation, so the Stratus CRM interface treats data accessibility as the primary design problem.
  • Design scope. A Stratus CRM project design and planning process pairing reorganized data layouts, minimalist charts, and mobile workflow adaptation across every touchpoint.
  • Category fit. A real digital transformation of CRM platform UI, standing among the CRM interface design examples worth studying.
Illustration of a software icon for CRM and mobile app UI design.

About the project

Stratus CRM is a robust solution designed to streamline and optimize your customer interactions. With advanced features like lead tracking, and customer segmentation.

Customer relationship management platforms accumulate complexity the way ships accumulate barnacles. Every added feature seems necessary at implementation, and every unused feature stays visible in the interface long after the workflow that justified it stops running. Stratus CRM had reached the specific inflection point where the platform's power was starting to work against its users, particularly the non-technical ones the CIO's brief called out directly. The rebuild started from that clarity problem.

The design work spanned the full Stratus CRM interface, from the primary dashboard through lead tracking screens into customer segmentation views that used to require three sub-menus to reach. Data reorganization ran alongside visual simplification, with minimalist charts replacing dense grids and interactive cards replacing the desktop-first table layouts that mobile users had been quietly abandoning. The mobile adaptation was particularly important because sales teams increasingly work between meetings rather than at desks, and a Stratus dashboard UI that respects that rhythm outperforms one that assumes uninterrupted attention.

  • Project

    Status


  • Location

    California, USA


  • Industries


  • Date

    2024


Underneath the interface, the Lufga typeface carries hierarchy across dense information without sacrificing the professional character enterprise CRM buyers expect. The color system pairs deep navy with a bright accent palette of blue, red, yellow, and white, giving the interface enough contrast for quick scanning without slipping into visual noise. Each color plays a functional role rather than decorating around the data, which is the specific discipline that separates working CRM mobile UI work from generic dashboard aesthetics.

The Result section documents the direction paying off, with a 64% productivity lift confirming the redesign hit the specific quality bar CRM buyers reward when a platform stops fighting its users and starts serving them.

  • Stratus CRM UI Design
    Stratus CRM UI Design
  • Stratus UI | CRM System UI
    Stratus UI | CRM System UI

Strategic Plan

Driving progress with strategic insights

    • Competitive analysis showed that the interface is significantly outdated and not intuitive. So our strategy is to create a more intuitive and modern interface.

      Tyler B., UX Architect
      Tyler B.

      UX Architect

    • User interviews highlighted delays in support responses, so we’re focusing on creating an AI-powered help system for faster and easier self-service.

      Victoria P., Team Lead
      Victoria P.

      Team Lead

    • Analyzing the data setup, we found slow performance, especially with large data volumes. So we decide optimize data processes and add caching.

      Mari S., COO
      Mari S.

      COO

    • CRM System UI Design & Dashboard UI
      CRM System UI Design & Dashboard UI

    Logo

    Brand Symbol

    • The Stratus CRM logo uses a clean, circular design with segmented arcs to show clarity and precision. Its simple build and balanced look suggest connectivity, data flow, and intelligent systems, which are key to CRM functionality. The space between the segments cleverly forms a "C," reinforcing the brand. The calming blue and gray colors communicate professionalism, trust, and modernity.

    • Stratus CRM Interface | Dashboard UI Design
      Stratus CRM Interface | Dashboard UI Design

    Problem and solution

    Clear solutions for complicated data

    • Users of Stratus CRM often struggle with complex data layouts and confusing navigation, making it difficult to quickly find and interpret important information. This complexity slows decision-making and leads to inefficiencies in managing customer relationships.

    Solutions

    • To address these challenges, the design team focused on improving data accessibility and clarity with a user-centered approach. By reorganizing the data and simplifying its presentation, they aimed to make Stratus CRM faster and easier to use:

    • 01 - Reorganization

      Reorganized the data layout to improve readability and ensure critical information is easy to follow for users at every level.

    • 02 - Simplification

      Simplified data presentation with minimalist charts that highlight essential information, allowing users to quickly understand insights and take action.

    • Stratus CRM Project Design and Planning Process
      Stratus CRM Project Design and Planning Process
    • We created a modern and intuitive design for the Stratus CRM platform, enhancing user experience and ease of use.

      Mari S., COO
      Mari S.

      COO

    • CRM Interface Design Examples
      CRM Interface Design Examples

    Mobile app

    Designing for intuitive customer journeys

    • The team adapted Stratus CRM - SaaS project key features for mobile, ensuring clarity and ease of use. Interactive cards and clear navigation let users manage tasks, workflows, and customer journeys efficiently on the go, supporting productivity anytime, anywhere.

    Main Capabilities

      • Customizable Workflows

        Tailor workflows to match your business processes effortlessly, ensuring streamlined operations and enhanced productivity.

      • Journey Mapping

        Visualize the customer journey through intuitive maps and charts, identifying pain points and opportunities for improvement.

      • Scheduled Assignments

        Automate task assignments and reminders for your team. Schedule recurring tasks and deadlines to ensure consistent follow-up and productivity.

      • Stratus CRM Dashboard Design
        Stratus CRM Dashboard Design

      Typography & Colors

      Crisp fonts and a vibrant palette

      • The design team chose the Lugfa typeface. This ensures excellent readability and gives the platform a professional, contemporary feel. This typeface supports a clear visual hierarchy between headers and body text, improving communication and usability.

        The color palette combines a deep navy with bright accent colors: blue, red, yellow, and white. This creates a dynamic and engaging interface. These colors bring energy and clarity to the user experience, supporting quick understanding and a cohesive brand identity across different touchpoints.

      • Stratus CRM System UI | CRM Platform UI
        Stratus CRM System UI | CRM Platform UI
      • Stratus CRM UI & CRM Interface Design Examples
        Stratus CRM UI & CRM Interface Design Examples

      Landing page

      Driving engagement through design

      • In Stratus CRM - SaaS example, the landing page clearly presents the platform’s value through concise messaging, modern visuals, and a clean layout that guides users from key pain points to feature highlights.

        Strategic calls to action and organized content ensure visitors quickly understand how Stratus CRM streamlines workflows, creating a polished, conversion-focused experience.

      • Stratus CRM Project Design and Planning Process | CRM UI
        Stratus CRM Project Design and Planning Process | CRM UI

      Branding

      Modern, cohesive brand identity

      • We crafted a branding system that blends corporate professionalism with a sleek, contemporary aesthetic. Consistent use of color, typography, and minimal design across signage, business cards, and brand guidelines ensures Stratus CRM - SaaS ui / ux appears polished and recognizable on every platform.

        This unified approach builds credibility and reinforces the brand’s sophisticated yet approachable character, creating a lasting impression that supports trust and growth.

      • Stratus CRM Interface & Stratus Dashboard UI
        Stratus CRM Interface & Stratus Dashboard UI

      Social Network

      Bright social presence

      • We crafted a clean and engaging social media campaign to highlight Stratus CRM’s value across channels. Each post is visually consistent, showcasing product features, customer benefits, and brand messaging in a modern, accessible way.

        This strategy builds awareness, boosts engagement, and reinforces the brand’s credibility—positioning Stratus CRM as a smart, forward-thinking solution in the CRM space.

      • Stratus CRM Dashboard Design | CRM Mobile UI
        Stratus CRM Dashboard Design | CRM Mobile UI

      Result

      Driving adoption through usability

      • After the redesign, usability tests showed the platform became significantly easier to navigate. Simplified processes and a more intuitive interface helped users adapt faster, reducing the learning curve.

      Key Outcomes

        • Productivity rose by 64%

          As users navigated tasks faster with the intuitive new design.

        • Completed in 7 sprints

          Ensuring an efficient, focused development process that delivered results quickly.

        • We're thrilled with the result! The updated design is much more intuitive, allowing our users to adapt to the platform more quickly.

          Harrison S., CIO, Stratus CRM
          Harrison S.

          CIO, Stratus CRM

        • CRM System UI & Stratus CRM Interface
          CRM System UI & Stratus CRM Interface
        • CRM System UI Stratus CRM
          CRM System UI Stratus CRM

        Next steps

        Mapping the path forward

        • Our next priority is restructuring and redesigning platform content to enhance clarity and streamline navigation. By simplifying how information is organized, we aim to make the platform more intuitive and efficient for users. This step will build on recent improvements and support smoother user adoption as we continue to advance the platform’s capabilities.

        • Restructuring and redesigning platform content for improved clarity and easier navigation will be our next step.

          Harrison S., CIO, Stratus CRM
          Harrison S.

          CIO, Stratus CRM

        • CRM Interface Design Examples Stratus CRM
          CRM Interface Design Examples Stratus CRM

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