Hers - AI Healthcare Mobile App & UX UI Design

About Hers project

• Hers - AI Healthcare Mobile App example uses AI detection to identify problem zones like acne or excess oil. The app suggests tailored skincare products and improves decision-making with guided recommendations.

• Industry

  Healthcare, AI

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• Category

  Mobile App, Skincare

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• Location

  Chicago, Illinois, USA

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User Challenges

• Users struggled to self-diagnose skincare problems and wasted time browsing irrelevant products. Checkout abandonment remained high due to unclear details. Lack of trust in product recommendations also affected retention.

Key Pain points

• Difficulty Identifying Skin Problems

  Users were unsure about what skincare issues they had, which led to poor product choices and dissatisfaction.

• Checkout Abandonment

  Many users left the app at checkout because of missing delivery details and confusing price information, lowering conversions.

Valuable Insights

• Research showed users wanted reliable guidance in skincare, not trial and error. AI-based scanning improved accuracy, while interviews revealed trust and product clarity were key to retention and conversion for Hers - AI Healthcare Mobile App project.

Major Findings

• 47% - Unsure About Skin Problems

  Users said they were not sure if they had acne, excess oil, or dark spots. AI scans helped detect issues accurately, giving users confidence in selecting treatments.

• 39% - Lack of Trust in Recommendations

  Users did not trust generic skincare advice. Personalized AI-driven product suggestions improved satisfaction and strengthened loyalty.

Our Solutions

• We integrated AI to detect problem zones and recommend products. The Hers - AI Healthcare Mobile App ui / ux improvements included guided filtering, transparent pricing, and optimized checkout flow to build user confidence and reduce abandonment.

Project Result

• The Hers - AI Healthcare Mobile App design improved accuracy of product recommendations and user trust. Engagement increased, checkout abandonment dropped, and retention improved with AI-driven personalization.

Key Efficiency Gains

• +29% Retention Growth

  Personalized product recommendations and progress tracking encouraged users to stay engaged with the app. This continuous value delivery helped build long-term trust and improved repeat usage.