Bombardier - Jet Configurator & UI UX Design

“

We want a premium digital experience that lets customers configure their private jet with ease and elegance - just like the aircraft itself.

Melissa Klark, Co-Founder, Bombardier

Melissa Klark

Co-Founder, Bombardier

'Screenshot of a smartphone displaying Bombardier Global 6000 aircraft interior/exterior details.

About the project

    • Client

      Bombardier

    • Location

      Lisbon, Portugal

    • Category

      Transportation

    • Date

      2025

    • Bombardier airplane customizer showing jet design options.

      Bombardier Configurator – Plane Customizer | UX & UI Design

    Logo Design

    A mark of precision and prestige

    • Jet customization options in Bombardier configurator.

      AI For Logistics | UX & UI Design

    Strategic Plan

    Guiding growth with strategies

    • “

      Buyers drop off during complex configurations. We streamlined the flow to reduce friction and keep users moving towards conversion.

      Vitalii B., UX Architect

      Vitalii B.

      UX Architect

    • “

      We tested every step of the journey, from exploration to customization, to ensure users feel in control.

      Victoria P., Lead Designer

      Victoria P.

      Lead Designer

    • “

      Our users expect speed and clarity. We built intuitive dashboards and simplified navigation to increase retention and drive qualified traffic.

      Mari S., CX Designer

      Mari S.

      CX Designer

    • Bombardier branded graphic design featuring people, from the UI/UX case study about aircraft services.

      Bombardier Configurator – Plane Customizer | UX & UI Design

    User Research

    Insights that shape experiences

    • Screenshot of a mobile UI design for aviation services, featured in a Bombardier case study.

      AI In Logistics | UX & UI Design

    Key User Metrics

    • Mockup of a large city banner displaying Bombardier branding and UI/UX design elements, viewed by a person on a phone.

      AI And Logistics | UX & UI Design

    User Profile

    Deep insights from high-value users

    • “

      The configurator helps me showcase options clearly and speed up decision-making for stakeholders.

      Michael Reynolds, Corporate Aviation Manager

      Michael Reynolds

      Corporate Aviation Manager

    Challenges faced

    • 01

      Long configuration process leading to drop-offs.

    • 02

      Lack of real-time visuals during customization.

    • 03

      Navigation complexity slowing down decision cycles.

    • Bombardier business jet, a key vehicle type featured in the case study.

      AI In Transportation And Logistics | UX & UI Design

    User Discussions & Insights

    Design shaped by feedback

    Key Findings

    • Bombardier branding or UI design visual featuring logo, meter graphic, and "Jet Agency" text.

      Bombardier Configurator – Plane Customizer | UX & UI Design

    • Screenshot of a design interface showing interior and exterior sections of a Bombardier aircraft.

      Artificial Intelligence In Logistics | UX & UI Design

    Problem and Solution

    Pain points became product priorities

    • Screenshot of Bombardier's private jet configurator website UI, relevant to the UI/UX design case study.

      Bombardier Configurator – Plane Customizer | UX & UI Design

    • Screenshot of Bombardier\'s Aircraft Builder, promoting "Craft Your Unique Skyward Vision".

      Bombardier Configurator – Plane Customizer | UX & UI Design

    Mobile app

    A seamless luxury experience

    Mobile App Experience

    • Person using devices showing design or website for Bombardier aircraft.

      Artificial Intelligence Logistics Transportation | UX & UI Design

    Landing page

    Crafted for elegance and clarity

    • Bombardier UI/UX graphic design showcasing a meter and 2D barcode.

      Bombardier Configurator – Plane Customizer | UX & UI Design

    Result

    Luxury made intuitive

    • “

      The new configurator turns complex choices into a smooth, premium experience.

      Melissa Klark, Co-Founder, Bombardier

      Melissa Klark

      Co-Founder, Bombardier

    Outcome Insight

    • iPhone screenshot showing vehicle interface UI design for the Bombardier case study.

      AI In Logistics And Transportation | UX & UI Design

    • Mobile screen view of Bombardier branding and UI elements, showcasing design work.

      Logistics And Artificial Intelligence | UX & UI Design

    Next steps

    Next phase of collaboration

    • “

      Excellent progress—next, we’ll continue refining the experience through ongoing design support and new feature development.

      Melissa Klark, Co-Founder, Bombardier

      Melissa Klark

      Co-Founder, Bombardier

    • Screenshot of UI/UX design elements for the Bombardier vehicle branding and website trial.

      Bombardier Configurator – Plane Customizer | UX & UI Design

    • Artificial Intelligence Logistics | UX & UI Design

      Artificial Intelligence Logistics | UX & UI Design

    Next work

    If you liked the previous work,
    you will definitely like this one

      Shall we chat?

      [email protected]

      Let’s

      Image

      talk

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