Zaptix - EV Charging CRM & UX UI Design

“

We're looking for a way to consolidate station visibility and analytics without switching between platforms. A clean UI and live insights are key to making this work efficiently.

Jacob F., CFO, Zaptix

Jacob F.

CFO, Zaptix

Zaptix - EV Charging CRM & UX UI Design

About the project

    • Project

      Zaptix


    • Category

      Dashboard


    • Discovery

      UX / UI Design


    • Year

      2025


    • Zaptix - EV Charging CRM & UX UI Design - media item
    • Zaptix - EV Charging CRM & UX UI Design - media item

    Strategic Plan

    Designing around clarity, action, and momentum

    • “

      We built a focused data layer that surfaces only key metrics, so operators can act quickly and confidently in the field.

      Stan D., CIO

      Stan D.

      CIO

    • “

      We simplified a fragmented workflow into a fluid experience by boosting session awareness and streamlining navigation.

      Victoria P., Design lead

      Victoria P.

      Design lead

    • “

      We introduced a performance-first strategy linking station metrics with live energy data to boost operational awareness.

      Mari S., Project manager

      Mari S.

      Project manager

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    • Zaptix - EV Charging CRM & UX UI Design - media item

    User Discussions & Insights

    Pain points that shaped the product

    Key highlights from the interview

      • “

        These insights validated the need for integrated dashboards and spatial data visualization.

        Victoria P., Team Lead

        Victoria P.

        Team Lead

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      • Zaptix - EV Charging CRM & UX UI Design - media item

      Problem & Solution

      Turning complexity into fast decisions

      • “

        We couldn’t see station status or energy data fast enough – it created serious delays and uncertainty in the field.

        Jacob F., CFO, Zaptix

        Jacob F.

        CFO, Zaptix

      Solutions

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      • Zaptix - EV Charging CRM & UX UI Design - media item

      SUS Survey

      Enhancing systems with usability validation

      Key questions from the interview

        • “

          The metrics showed it worked –operators finally felt in control.

          Victoria P., Design lead

          Victoria P.

          Design lead

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        • Zaptix - EV Charging CRM & UX UI Design - media item

        Mobile app

        All-in-one mobile control

        Key Features

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          Typography & Color

          Defining identity through visual clarity

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          Landing page

          Accelerating EV station management

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          Result

          Smarter workflows, faster teams

          • “

            We needed to fix slow updates and scattered data. Now it’s all clear and real-time – our field teams are finally in sync.

            Jacob F., CFO, Zaptix

            Jacob F.

            CFO, Zaptix

          Key Efficiency Gains

            • Zaptix - EV Charging CRM & UX UI Design - media item
            • Zaptix - EV Charging CRM & UX UI Design - media item

            Next Iteration

            From insights to intelligence

            • “

              With the new design live, we’re now adding AI forecasts and automation to drive smarter decisions.

              Jacob F., CFO, Zaptix

              Jacob F.

              CFO, Zaptix

            • Zaptix - EV Charging CRM & UX UI Design - media item

            Next work

            If you liked the previous work,
            you will definitely like this one

              Shall we chat?

              [email protected]

              Let’s

              Image

              talk

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