Payer Compass - Insurance App Dashboard & UX UI Design

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Dmitry’s work includes developing the main body of design of our projects, creating the skeleton of UX and UI.

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Victoria handles the management of the design team, overlooking on the important decisions and team’s productivity and growth.

Payer Compass insurance dashboard — digital transformation consulting for three-way healthcare UX platform

Payer Compass

The platform that Payer Compass came up with allows users to manage their insurances. The platform is designed to target three main groups: the Customers, the Insurance Companies, and the Healthcare Professionals.

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Ensure you are insured! Payer Compass presents endless opportunities to use your insurance type properly.
Dmitry K.
UX Architect

Payer Compass three-way insurance platform — information architecture ux for patients, insurers, and doctors

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The three-way system is supporting the communication between all of the channels to help promote accessible healthcare.
Dmitry K.
UX Architect

The Customers
Manage your insurance policy with ease, knowing what coverage you are having, what partner healthcare professionals can offer help, and have their business in order.
The Insurance Companies
Insurance providers can have a platform that helps connect with their users and establish clear and strong communication
The Healthcare Professionals
Through the system, doctors and medical field professionals can have access to a patient’s medical record, as well as insurance so that the recovery of each patient can be the most smooth, swift and harmless.

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The complicated system had to be put into proper design. So we began.
Victoria P.
Team Lead

Payer Compass three user groups UI — structured ux research methods for patients, insurers, and medical professionals

We created the interface for the three levels of communication. Each of them had to be flexible, easy to use and interact with. By prototyping user flow in completion, we understood that the interface was supposed to have a lot of space, be up to the point and direct, and create an opportunity for variety.

It was important for us to design simply but diversely, since customization was the cornerstone of the whole product. The center point for each of the three levels also differed - though every remained focused on the insurance, each had a different focus:

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Doctors needed a deeper focus on medical records of their patients.
Victoria P.
Team Lead
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Patients required knowledge on which medical facilities are partnering with a certain insurance company.
Alina L.
CX Designer
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And the insurance agencies needed access to the records of their clients and clear communication with the medical staff.
Tyler B.
UX Architect

Payer Compass interface prototyping — spacious, direct, and flexible design validated through a ux audit checklist

Today, Payer Compass is part of a bigger project that helps all three branches of insurance communicate better, quicker and safer. It is a major improvement to the insurance industry that works for the better cause.