DisputeFox - AI Credit SaaS & UX UI Design

Logo Design

Logo Creation Process

• For DisputeFox - AI Credit SaaS project, the team crafted a logo that combines symbols of trust and clarity into a single mark. The use of clean shapes and a minimalist style highlights the service’s reliability.

  The logo scales well and stays recognizable across digital platforms and print materials, ensuring a consistent visual identity for the brand.

Scope of Field

Project Impact Metrics

• Our team boosted key metrics with a 30% rise in TRO rates, expanded the client base by 22%, and improved quality of life by 41%. These results reflect the effectiveness of our targeted solutions.

Key User Metrics

• +30% — Higher TRO Rates

  We improved transaction rates by optimizing key user flows and reducing friction points.

• +22% — Increased Client Base

  Our targeted strategies helped expand the user base, attracting more engaged customers.

• +41% —Quality of Life

  Enhancements in usability and performance led to a better overall experience for users.

Process

The path we choose for the project

• In DisputeFox - AI Credit SaaS example, our team followed three phases: Discover, Design, and Deliver.

  At the end, we handed the project to developers and ensured ongoing collaboration. This approach ensured smooth workflow, clear time management, and effective teamwork.

Key User Metrics

• Discover - 2 weeks

  Conducted user and stakeholder interviews, identified problems, and defined project requirements.

• Design - 69 hours

  Created wireframes, developed a style guide, iterated with usability testing (including innovative methods like PUBG gameplay), and finalized visual design.

• Deliver screens - 34

  Managed handover to developers, provided long-term support, and maintained close collaboration with the development team.

User Survey

User Input Guiding Better Solutions

• The survey provided valuable insights on interface usability, color theme alignment, and overall user experience. Thanks to this, the team was able to focus on improving key product aspects and increase user satisfaction.

User Research

Uncovering Insights Through User Research

• User research revealed key challenges in usability, UI & UX, performance, and dashboard clarity. This feedback identified priority areas for improvement, helping to enhance the overall user experience with DisputeFox.

Key Findings

• Usability Challenges - 72%

  Users reported challenges with navigating the dashboard and accessing key features efficiently, indicating a need for improved user flow and clearer navigation paths.

• Performance Issues - 34%

  Users experienced occasional delays and glitches, which negatively impacted their satisfaction and smooth use of the application.

• Deliver screens - 34

  Managed handover to developers, provided long-term support, and maintained close collaboration with the development team.

• Dashboard Clarity - 18%

  Several users found the current data visualization unclear and expressed the need for more actionable insights to make informed decisions easily.

User Profile

Mapping User Perspectives for Better Design

• To better understand platform usage, we created detailed user profiles like Monica Lewinskiy, a proactive professional exploring streamlined tools for hiring.

  She values simplicity, affordability, and peer recommendations, but sometimes feels overwhelmed by the variety of available tools. Monica actively participates in forums and seeks hands-on experience to improve her workflow.

  These insights helped us refine the AI Interview Assistant for better clarity, focus, and usability across key touchpoints.

Website

Pages That Drive Action

• The DisputeFox - AI Credit SaaS ui / ux is a clean, user-friendly platform showcasing our credit score dashboard. It provides quick access to accurate financial data and insights.

  Designed for clarity and ease, the site lets users explore features and understand benefits without distractions. Interactive visuals highlight key metrics, helping users manage their credit confidently.

  With a modern, minimal design, the website supports DisputeFox’s mission of precision and transparency through clear communication.

Mobile app

Mobile UI That Connects

• Users are constantly exploring, and our goal is to engage at least one of them to boost excitement for the software. Each part of the app is designed to be simple and straightforward, ensuring usability even for less tech-savvy users like my niece.

  User research showed that managing credit scores and payments often feels complex and overwhelming. To address this, we created a clean, intuitive interface that simplifies tracking and updates, reducing friction and delivering a smooth, user-friendly experience accessible to everyone, including newcomers to financial tools.

Branding

Developing a Strong Brand System

• In DisputeFox - AI Credit SaaS project, the team created a clear and cohesive brand system, carefully defining every design element in a detailed brand guide.

  This approach ensures a consistent visual and verbal experience across all platforms, including the app, website and promotional materials. Grounding the project in a strong brand foundation enables scalable design and fosters lasting confidence with our users.

Results

Driving results with thoughtful design

• The result highlights key metrics like app popularity, client base report, and TRO exchange rates, demonstrating significant improvements and impact. The visuals display payment timeliness and user engagement, reflecting the success and growth from the project. This part emphasizes measurable results and the overall effectiveness of the development process.