Tenancy - Property SaaS & UX UI Design

“

We’re looking to design an intuitive AI chatbot interface that acts as a personal assistant.

Harrison S., CIO, Tenancy

Harrison S.

CIO, Tenancy

creenshot of the UX/UI design for a property management SaaS mobile app.

About the project

Tenancy transforms property management by automating complex tasks and centralizing tenant data.

Our platform improves workflows and boosts satisfaction for both managers and tenants.

  • Project

    Tenacy


  • Location

    New York, USA


  • Category

    Real Estate


  • Date

    2024


  • Proptech AI | UX & UI Design

    Proptech AI | UX & UI Design

Logo Design

How we create the Tenancy Logo

  • For Tenancy - Property SaaS example, the design team combined two overlapping circles to symbolize connection and organization, reflecting how the app brings landlords and tenants together in one unified space.

    The minimal, modern logo scales perfectly, staying clear and recognizable from mobile icons to desktop docks, ensuring strong brand presence across all platforms.

  • Circular meter UI element with value 1 from a tenancy management mobile app design concept.

    AI In Proptech | UX & UI Design

Strategic Plan

Design decisions from the inside

  • Collaboration across roles revealed key management and tracking pain points. Insights from user feedback and team analysis led to prioritizing automated solutions, ensuring smoother rental operations and efficient oversight.

  • “

    User feedback points to management issues. We focus on intuitive automation to improve workflows.

    Stan D., CIO

    Stan D.

    CIO

  • “

    Team brainstorm identified automation gaps. We implement tools for efficient rental management.

    Victoria P., Lead Designer

    Victoria P.

    Lead Designer

  • “

    Analysis shows tracking issues. Our approach automates rent collection for seamless oversight.

    Mari S., COO & CX Designer

    Mari S.

    COO & CX Designer

  • Screenshot of mobile app UI design for property management, featuring numerical data.

    Real Estate And AI | UX & UI Design

  • Screenshot of a complex UI diagram for property management.

    AI Proptech | UX & UI Design

User profile

Understanding User Needs

  • This section presents a rental agent’s key challenges, goals, and motivations, highlighting needs like organized tenant data and efficient tracking. Engagement insights show how interactive tools boost productivity, ensuring Tenancy’s solutions match real user requirements.

  • Problems

    Users find it hard to track rental payments and tenant information effectively, and struggling with tenant data organization.

  • Goals

    People want to quickly access tenant details in one place, and use reminders to make rent tracking easier.

  • Screenshot of the UX/UI design for a property management SaaS mobile app.

Key insights

    • 83% - Motivated

      Efficiency motivates users to manage better.

    • 78% - Engagement

      Interactive tools keep people engaged and simplify property management tasks.

    • “

      I need organized tenant data for better property management and efficiency.

      David Brown, Rental agent

      David Brown

      Rental agent

    • Screenshot of a tenancy property management mobile app interface displaying meter reading data.

      AI And Real Estate | UX & UI Design

    User Discussions & Insights

    Key questions revealing barriers to efficiency

    • In the discovery phase of the project, structured interviews were conducted with property managers and landlords to identify key pain points in rent collection and management workflows. These insights informed priorities for automating tasks and improving overall efficiency.

    Key questions from the interview

      • 45% – Manual tracking issues

        What is the biggest obstacle in automating rent collection and improving property management efficiency?

      • 10 hours – Manual rent collection

        How much time is spent managing properties manually each week?

      • UI screenshot from a property management mobile app displaying document details and meter data.

        Real Estate AI | UX & UI Design

      Mobile app

      All your properties at a glance

      • This section showcases how Tenancy - Property SaaS project lets users quickly view property locations on a map, check lease status, track properties meeting key parameters, and browse detailed listings in an intuitive mobile interface.

        Interactive maps, clear statistics, and rich visuals make property management easy and efficient.

      • Screenshot of a property management mobile app interface on an iPhone.

        AI In Real Estate | UX & UI Design

      Problem and Solution

      Turning challenges into solutions

      • The team uncovered a key issue: manually tracking rent payments led to delays and inefficiencies, making it hard for property managers to keep operations smooth and timely.

      • “

        Manual rent tracking causes delays. Automating payments ensures smoother operations.

        Victoria P., Lead Designer

        Victoria P.

        Lead Designer

        • Problem

          How can we reduce delays and simplify the tracking of rent payments for better operational efficiency?

        • Solution 1

          Integrated automated rent tracking with a property map to streamline operations and boost efficiency.

        • Solution 2

          Added a property map and automated rent collection, improving tracking accuracy and operational flow.

        • Screenshot of a property management mobile app interface displaying meter data or a document view.

          AI Real Estate | UX & UI Design

        • Mobile phone displaying property management app UI, potentially used for recording meter readings.

          AI For Real Estate | UX & UI Design

        Mobile app

        On-the-Go Management

        • The Tenancy - Property SaaS ui / ux is designed to put complete control of your property portfolio at your fingertips. Effortlessly view and filter properties, track tenant progress, and explore locations with an interactive map.

          From real-time updates on available units to easy tenant communication, every feature ensures landlords and managers can stay productive and responsive anywhere, anytime.

        Key Feautures

          • Interactive Map

            Explore and manage property locations easily with an integrated, interactive map.

          • Property Overview

            Instantly see how many properties meet your criteria with a clear, image-driven summary.

          • Tenant Management

            Quickly track leasing progress and connect with tenants through streamlined app tools.

          • Screenshot of a property management mobile app interface, demonstrating UX/UI design.

            AI For Real Estate Agents | UX & UI Design

          • Digital billboard displaying UI design for a property management SaaS app.

            AI For Real Estate Investment | UX & UI Design

          System usability score

          Improving System Usability

          • To evaluate how well the product meets user expectations, the team conducted structured usability testing across three user groups. The process focused on how easy, intuitive, and efficient the property management experience felt in real scenarios.

          Key questions from the interview

            • Yes - 54%

              Does the system simplify property management and improve daily workflow?

            • Efficiency - 42%

              How effectively does the system simplify property management and improve workflow?

            • Yes - 83%

              Would you recommend this app based on its efficiency, usability, and overall performance?

            • “

              Analysis shows tracking issues. Our approach automates rent collection for seamless oversight.

              Mari S., COO & CX Designer

              Mari S.

              COO & CX Designer

            • Screenshot of a mobile tenancy property management app interface, demonstrating UX/UI design and potential usage meters.

              AI Real Estate Solutions | UX & UI Design

            Branding

            Branding & Collateral

            • Tenancy’s branding extends beyond the app, bringing a cohesive and professional look to every detail. This unified visual identity strengthens trust, ensures recognition, and conveys the platform’s dedication to organized, effective property management.

            • Paper mockups of tenancy property management app UI.

              Commercial Real Estate AI | UX & UI Design

            Landing page

            The Tenancy First Impression

            • Our landing page was crafted to simplify the complexities of property management and engage users from their first visit. By focusing on a clean layout, intuitive navigation, and compelling visuals, we highlight the key features of our tenancy management platform.

              The design showcases how Tenancy automates rent collection, provides insightful property data, and streamlines management processes presented in a way that builds trust and encourages users to explore the product further.

            • Screenshot of a document element in a tenancy property management app, possibly related to meter readings.

              AI Real Estate Agent | UX & UI Design

            • Tenancy - Property SaaS & UX UI Design

            Typography and color

            Visual Design

            • For Tenancy, we crafted a typography and color system designed to communicate professionalism and trust, essential for a property management platform. The selected typeface balances modern aesthetics with high readability across interfaces, while the color palette of warm oranges and refined neutrals adds energy and warmth without compromising clarity.

            • Screenshot from a property management mobile app showing meter readings, often captured from paper records.

              AI Commercial Real Estate | UX & UI Design

            • Diagram showing UX/UI design for management features in a tenancy property SaaS mobile app.

              AI In Real Estate Industry | UX & UI Design

            Result

            Achieving measurable impact

            • The result was a significant increase in efficiency, faster processes, and enhanced tenant satisfaction and communication overall.

            • “

              We’ve seen higher conversion rates and better retention since adopting your streamlined rent management system.

              Ethan Grayson, Co-Founder - Tenancy

              Ethan Grayson

              Co-Founder - Tenancy

            Performance Summary

              • +36% boost in conversions

                Automation boosts conversions by streamlining tasks and simplifying workflows.

              • AI Property Management | UX & UI Design

                AI Property Management | UX & UI Design

              • Poster graphic depicting UX/UI design for tenancy property management SaaS.

                Property Management AI | UX & UI Design

              Next steps

              Coming Up

              • Having delivered key milestones — from the core dashboard to the mobile app and landing page — the team and Tenancy leadership outlined the next initiatives to enhance the platform’s versatility and user experience across devices.

              • “

                Fantastic progress! Next, let’s focus on making the platform tablet-friendly and fully adaptive.

                Ethan Grayson, Co-Founder - Tenancy

                Ethan Grayson

                Co-Founder - Tenancy

              • Screenshot showing the RD Solutions mobile and tablet app dashboard UI for property management SaaS.

                AI Property | UX & UI Design

              Shall we chat?

              [email protected]

              Let’s

              Image

              talk

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