QuickBooks CRM - Finance Service Management UX/UI

We’re facing issues with sales inefficiencies, weak customer engagement, and a lack of insight into future trends.

Sasan G., CEO, QuickBooks

Sasan G.

CEO, QuickBooks

Screenshot of a computer screen displaying an enterprise finance or ERP system.

About the project

QuickBooks Online accounting software helps you manage cash flow for your business.

  • Client

    QuickBooks


  • Location

    New Jersey, USA


  • Category

    Finance


  • Date

    2023


  • AI Finance | UX & UI Design

    AI Finance | UX & UI Design

Logo Design

Finance Icon for UI Integration

  • The project uses a logo built on geometric balance and repetition. The symbol merges “q” and “b” into a unified shape, reflecting simplicity, logic, and the dual function of managing accounts and business insights.

    The form scales cleanly across dashboard screens and mobile views, supporting consistent UX. It works in both light and dark themes, aligning with finance-focused design patterns.

  • QuickBooks logo and graphic element representing financial data for enterprise management.

    AI In Banking Industry | UX & UI Design

Problem and Solution

Finance Tasks Streamlined

  • Users struggled with inconsistent navigation and disconnected finance tools, which slowed down daily workflows and impacted retention. Our team focused on restructuring core UX/UI patterns to improve clarity, reduce friction, and increase conversion across accounting features.

  • Problem

    Users faced challenges with complex navigation and cluttered interfaces, causing delays in managing financial tasks and lowering overall engagement.

  • Solution

    Our team designers has embarked on an excisting project to create a new concept for the QuickBooks platform. Our goal is to enhance the user experience and provide a more intuitive and efficient accounting software solution for business.

  • Screenshot of an enterprise finance or service management desktop application interface on a laptop.

    AI In Finance | UX & UI Design

Branding Positioning

Identity Blueprint

  • Through extensive market research, we gained valuable insights into our target audience’s needs, preferences, and pain points.

    Utilizing this information, we are crafting a distinct brand positioning for QuickBooks CRM - Finance Service Management project that emphasizes its reliability, user-friendly interface, and capacity to empower businesses in financial management.

  • Illustration of financial or service management graphics, featuring a meter and 2D barcode symbol.

    Finance And AI | UX & UI Design

  • Billboard mockup advertising enterprise finance and service management software design.

    QuickBooks - Finance Service Management | UX & UI Design

Main Features

Finance Service Management

    • Invoice History Access

      Quick view of total invoice count and records increases transparency and retention. Encourages repeat usage through faster access.

    • Affiliated Companies

      Linked company profiles improve CRM visibility and reduce user errors. Helps streamline data flow across business units.

    • Contact Integration

      Profile pictures and contact info create a visual, user-friendly CRM layer. Enhances usability and supports higher engagement.

    • iPhone displaying a mobile app for enterprise finance and service management.

      AI In Finance Industry | UX & UI Design

    • Illustration of business professionals reviewing financial data and strategy on a display, relevant to enterprise finance.

      AI In Finance Industry | UX & UI Design

    • The calendar was designed for fast selection and better task visibility using simple color cues.

      Mari S., COO

      Mari S.

      COO

    • Smartphone used in enterprise finance and service management.

      Finance Artificial Intelligence | UX & UI Design

    Mobile App

    Simplified Payments and Tracking

    • The app streamlines invoice creation and payment tracking. The UI focuses on clear typography, high-contrast visuals, and simple navigation.

      Key QuickBooks CRM - Finance Service Management ui / ux features include real-time financial data, visual charts, and fast invoice actions. The design improves engagement, reduces churn rate, and supports user satisfaction through a clean, task-focused interface.

    • Screenshot of a mobile app used for enterprise finance or service management.

      AI For Finance Professionals | UX & UI Design

    • Smartphone used for portable access to enterprise finance or service management.

      AI In Corporate Finance | UX & UI Design

    • People engage with a presentation likely concerning enterprise finance and service management software.

      Product | UX & UI Design

    Social Media

    Social Conversion

    • To boost visibility and drive engagement, we implemented a targeted social media strategy for the QuickBooks CRM - Finance Service Management example. Using platform-native visuals and testimonial-driven content, we showcased the simplicity of the UI and user satisfaction with financial task automation.

      Design decisions focused on clean layouts, bold color contrast, and UX clarity to enhance shareability and click-through rates. Each post highlighted specific user benefits like faster invoicing, reduced churn rate, and improved task management.

    • Screenshot of enterprise finance desktop software on laptop and mobile app.

      AI In Finance And Accounting | UX & UI Design

    • Graphic showing Quickbooks logo and 'Accounting software for business' text.

      QuickBooks - Finance Service Management | UX & UI Design

    Streamline Workflow

    Feedback-Driven Flow

    • We aim to simplify and streamline the workflow within QuickBooks. By analyzing yser feedback and conducting through research, our designers have identified pain points and areas of improvement.

      Our solution involves remaining the user inteface and optimizing the navigation, making it easier for users to perform their accounting tasks.

    • A technician in a work shirt, representing the service management aspect of Quickbooks ERP.

      QuickBooks - Finance Service Management | UX & UI Design

    Result

    Efficiency Achieved

    • The result of our dedicated team’s efforts is the successful ceation of a new concept for the QuickBooks platform. Our solution effectively adresses user pain points, enhances adresses user engagement, provides mobile accessibility, improves data visualization, and enables seamless integration, ultimately delivering a more streamlined and user-friendly accounting software experience.

    • Finance And Artificial Intelligence | UX & UI Design

      Finance And Artificial Intelligence | UX & UI Design

    Shall we chat?

    [email protected]

    Let’s

    Image

    talk

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